WhatsApp AI & business automation
Your best salesperson never sleeps. Now it's on WhatsApp.
iReach builds WhatsApp AI assistants and automated workflows that reply to customers instantly, capture leads into Google Sheets and connect your tools with n8n, so your team can focus on closing.
What it does
Automation that feels personal.
Customers in Lebanon and across the region expect fast answers on WhatsApp. An AI assistant gives them that, around the clock, in their language.
WhatsApp AI assistants
Trained on your services, prices and policies to answer questions naturally in Arabic, English or French.
Automated replies
Instant greetings, FAQs, opening hours, locations and catalogues, even at 3am.
Lead collection
Collects names, needs and contact details, then qualifies leads before they reach your team.
Customer inquiry management
Routes conversations to the right person and hands off to a human whenever needed.
Google Sheets integration
Every lead and inquiry logged automatically in a shared sheet your team can work from.
n8n workflows
Connect WhatsApp to your CRM, email, calendar and internal tools with custom n8n automations.
How it works
From first message to qualified lead, automatically.
- 1Customer messages youFrom an ad, your website or your profile
- 2AI assistant repliesAnswers, recommends and asks the right questions
- 3Lead is capturedDetails saved to Google Sheets or your CRM
- 4Your team is notifiedHot leads handed to a human to close
Use cases
Where WhatsApp automation pays off.
Any business that gets repeat questions or loses leads after hours.
- Clinics & appointment booking
- Restaurants & delivery
- Real estate inquiries
- E-commerce order questions
- Salons & beauty centres
- Schools & training centres
- Car dealers & rentals
- Agencies & service businesses
Built responsibly
Compliant, controllable, human when it matters.
Follows WhatsApp Business policies
Built on official WhatsApp Business tools with opt-in messaging and no spam.
Human handoff
Your team can step into any conversation at any time.
You stay in control
Approve the assistant’s knowledge, tone and limits before launch, and review conversations anytime.
Does it work with my current WhatsApp number?
In most cases, yes. We set up your number on the WhatsApp Business Platform. We'll check your situation and explain any steps, such as moving from the WhatsApp Business app, before starting.
Can the assistant speak Arabic?
Yes. The assistant can understand and reply in Arabic (including Lebanese dialect written in Latin letters), English and French.
What is n8n?
n8n is a powerful workflow automation tool. We use it to connect WhatsApp, Google Sheets, email, calendars and CRMs so data moves automatically between them.
Are there ongoing costs?
WhatsApp's platform charges per conversation, and AI and automation tools may have usage costs. We estimate these clearly in your proposal before building.
What if the AI doesn't know the answer?
It's designed to say so politely, collect the customer's details and pass the conversation to your team, rather than guessing.
Keep exploring
Explore more services
WhatsApp AI
Stop losing leads after hours.
Tell us where you want your business to go. We’ll reply within one business day with clear next steps. No pressure, no jargon.